How to correct a mistake when you work in public

Rachel Lobdell is the executive director of News Creator Corps.

Everyone makes mistakes at work, and when you work on the internet, you make those mistakes in public. Your work is powerful because your community trusts you, and that trust doesn’t disappear when they see a correction. A correction handled well can even earn you more credibility. Your audience will know that you take accuracy seriously and strive to give them factually correct information all the time.

This is especially true for small errors. Correcting the little things shows people you take accuracy seriously and builds the trust you’ll need when the stakes are higher.

Correction vs. clarification

Not every change needs a public note. Fixing a typo or swapping a word that doesn’t change the meaning can be done quietly.

If you’re adding information that wasn’t available when you published, label it as an update. This often happens when a source responds after publication, even if they had the chance to weigh in beforehand, if a court case has moved forward, or if new information is available.

A clarification is for content that may technically be accurate but could leave people with the wrong impression. An off-the-cuff thought can take on a life of its own online, and once it’s divorced from context, it can oversimplify an issue or tip into hyperbole. This is especially true for data-driven work. The fact or figure might be correct, but if a closer look at the context changes the meaning, tell your audience.

Anything inaccurate requires a correction.

Correction best practices

If your work needs a correction, make it as soon as possible and on every platform where it was posted.

Don’t repeat the error in the correction language. Restating the wrong information gives it another round of circulation.

Example: Correction, October 8, 2026: Sally is a teacher. A previous version of this post misidentified her profession.

Making the correction depends on the platform

How you correct depends on whether the content can be edited and how each platform surfaces updates. 

A blog post can be fixed in a couple of minutes by adding the correction in text, while there’s often no way to edit a video that’s already been shared. On Threads and other text-based discussion platforms, a reply to your own post is likely to be seen, so that might be enough. A comment on an Instagram reel likely won’t be. Some platforms let you remix content, so you can attach a new video to the original, and you can supply a primary source to show the audience how you learned about the correction. You know your community and your platforms best, so use your judgment on how to surface the correction where it will actually be seen.

If you can’t update the original, screenshot it, delete it, and publish a new post explaining the correction and why you took the original down. Correction posts rarely travel as far as the content they’re correcting, so removing the original is what actually limits the spread of the error. The screenshot keeps you transparent—your audience can see exactly what changed, and no one can say you quietly scrubbed a mistake. If possible, pin it to your page in case people come there looking for the original content. If it’s recent, something like an Instagram story can help get the correction to the right eyes, too. 

Once the correction is out, do a “mistake autopsy.” Where did it break down—a source you didn’t double-check, a number you pulled in a hurry, a detail you assumed? Look for how this mistake can strengthen your future reporting.

Your audience doesn’t expect you to be perfect. They expect you to be honest with them, and a fast, clear correction is one of the most visible ways to prove you are.

Recent Posts